Legal notice

1. Website publisher

In accordance with Article 6-I of French Law No. 2004-575 of 21 June 2004 on confidence in the digital economy (LCEN), users of the RaceUp website are informed of the following:

The RaceUp website, available at: https://raceup.org

is published by:

2. Hosting

The RaceUp website is hosted by:

3. Database and authentication

Database and authentication services are provided by:

4. Payment processing

Payments are processed securely by:

Stripe is certified PCI-DSS Level 1, the highest security level for payment processing.

RaceUp uses Stripe Connect so that event organizers receive participants' payments directly. Funds are transferred directly to the organizer's Stripe account.

5. Nature of the service

5.1 Description

RaceUp is an online ticketing platform dedicated to sports events (road running, trail running, triathlons, cycling, etc.).

5.2 Intermediary role

RaceUp acts as a technical intermediary between sports event organizers and participants. RaceUp is not the organizer of the events offered on the platform.

Event organizers are solely responsible for:

• Organizing and running their events
• The safety of participants
• Administrative authorizations
• Their refund policy
• Communication with participants

6. Intellectual property

6.1 RaceUp content

The RaceUp website, its general structure, technical architecture, texts, images, graphics, logos, icons, sounds, software and all other elements making up the website are the exclusive property of Timothy ALCAIDE or are used under licence.

These elements are protected by the French Intellectual Property Code, in particular:

• Copyright (Articles L111-1 et seq.)
• Trademark law (Articles L711-1 et seq.)
• Database rights (Articles L341-1 et seq.)

Any representation, reproduction, adaptation, modification or partial or total exploitation of the content, by any means whatsoever, without the prior, express and written authorization of Timothy ALCAIDE, is strictly prohibited and would constitute an infringement punishable under Articles L335-2 et seq. of the French Intellectual Property Code.

6.2 RaceUp trademark

The name "RaceUp" and the associated logo are a protected trademark. Any unauthorized use is prohibited.

6.3 Organizers' content

Event organizers retain all intellectual property rights to the content they publish on the platform (event descriptions, images, logos, routes, rules, etc.).

By publishing content on RaceUp, organizers grant RaceUp a non-exclusive, free, worldwide licence, for the duration of the rights, to use this content for the purposes of operating and promoting the platform.

6.4 Reporting unlawful content

In accordance with Article 6-I-5 of the LCEN, if you notice unlawful content on the platform, you can report it to: contact@raceup.org

7. Personal data

7.1 Data controller

Timothy ALCAIDE is the controller of the personal data collected on the RaceUp platform.

7.2 Data Protection Officer (DPO)

Timothy ALCAIDE

Email: contact@raceup.org

7.3 Users' rights

In accordance with the General Data Protection Regulation (GDPR - Regulation (EU) 2016/679) and the French Data Protection Act (loi Informatique et Libertés), you have the following rights over your personal data:

• Right of access
• Right to rectification
• Right to erasure
• Right to restriction of processing
• Right to data portability
• Right to object

To exercise these rights: contact@raceup.org

7.4 Privacy policy

For more information on how your personal data is processed, see our Privacy policy.

7.5 Complaints

You can lodge a complaint with the CNIL (French data protection authority):

CNIL - 3 Place de Fontenoy, TSA 80715, 75334 PARIS CEDEX 07, France

Website: https://www.cnil.fr

8. Cookies

The RaceUp website uses cookies:

Strictly necessary cookies: authentication, security, technical preferences. These cookies do not require your consent.

Analytics cookies: analysis of website usage to improve our services. These cookies are subject to your consent.

For more information, see our Privacy policy.

9. Liability

9.1 Limitation of the publisher's liability

Timothy ALCAIDE strives to ensure that the information published on the RaceUp website is accurate and up to date. However, he cannot guarantee the accuracy, precision or completeness of the information made available.

Timothy ALCAIDE accepts no liability:

• For any imprecision, inaccuracy or omission in the information available on the website
• For any damage resulting from fraudulent intrusion by a third party
• For any direct or indirect damage resulting from access to the website or the inability to access it
• For service interruptions or technical malfunctions

9.2 Sports events

RaceUp is a technical platform for connecting people and selling tickets.

Event organizers are solely responsible for:

• The organization and safety of their events
• The compliance of their events with applicable regulations (prefectural declarations, authorizations, etc.)
• Mandatory insurance (organizer's civil liability)
• Providing the services promised to participants
• Their refund and cancellation policy
• Communication with participants
• Compliance with personal data regulations

Timothy ALCAIDE cannot be held liable for the cancellation, postponement or modification of, or any incident occurring during, an event organized by a third party via the RaceUp platform.

9.3 Organizers' content

RaceUp does not review content published by organizers before publication. In accordance with the LCEN, RaceUp acts as a host for this content and can only be held liable if, having actual knowledge of unlawful content, it does not act promptly to remove it.

9.4 Hyperlinks

The RaceUp website may contain hyperlinks to other websites. Timothy ALCAIDE has no control over these websites and accepts no liability for their content, availability or data protection policy.

10. Terms of use

Use of the RaceUp platform is subject to acceptance of:

• The Terms and Conditions of Sale for participants
• The Organizer Terms of Use for organizers

11. Governing law and jurisdiction

11.1 Governing law

This legal notice and the use of the RaceUp website are governed by French law.

11.2 Dispute resolution

In the event of a dispute, an amicable solution will be sought before any legal action.

Consumers may, in accordance with Articles L. 611-1 et seq. of the French Consumer Code, use a mediator free of charge:

CNPM - MÉDIATION DE LA CONSOMMATION

27 avenue de la Libération

42400 Saint-Chamond, France

Website: https://cnpm-mediation-consommation.eu

European online dispute resolution platform: https://ec.europa.eu/consumers/odr

11.3 Competent jurisdiction

Failing an amicable solution, the dispute will be brought before the competent French courts, in accordance with the applicable rules of jurisdiction.

12. Platform status

The RaceUp platform is currently in beta (active development). Changes, improvements and new features are made regularly.

RaceUp reserves the right to modify the platform's features, to temporarily suspend the service for maintenance, or to permanently discontinue the service with reasonable notice to active users.

13. Updates to this legal notice

This legal notice may be modified at any time. The date of the last update is indicated below. Users are invited to consult it regularly.

14. Contact

For any question about this legal notice or the RaceUp website:

Email: contact@raceup.org

Post: Timothy ALCAIDE, 11 rue du Professeur Jean Granier, 34070 Montpellier, France

Last updated: 13 January 2026

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